Posts tagged ‘ASAE’

5 Reasons Associations are Hardwired for Web TV Success – A Glimpse into the Future of Association TV

By StuarSM_12-4-12_edited-2t Meyer

As a primer for this article, I encourage you to watch the short two-minute video below which gives you a glimpse into the future of association TV.

If CNN, NBC or ABC walked into your office today and said they want you to create a compelling TV channel around your association, what would it look like?  What types of programs would you find there?

How about that, you’re already thinking beyond YouTube.

In my years as an association executive, TV coverage in any form was always the highly sought-after pinnacle of our public relations strategies.  From satellite media tours to opening up dialogue with producers of the Showtime original series Nurse Jackie, I experienced the full spectrum.

The challenge of achieving TV coverage always resided in the fact that coverage was scarce, short-lived, imprecise in reaching your target audiences and usually fairly expensive to capture the attention of networks.  When we did finally line up media coverage it was usually limited to research or governmental affairs objectives.

I’ve always envisioned the infinite possibilities presented by a scenario in which associations had their own TV network comprised of targeted channels and programming content.  If we can’t get members and stakeholders to our association in person, it would be the next best thing.

Why?  Simply put, compelling TV and film takes you there with minimal effort required.  As producers, we serve as your guides on that journey and ensure we make stops at all the key story points along the way.  Soon, you’re forming bonds and relationships with these subjects on the screen who have welcomed you into their lives.

The mistake so many associations have made when it comes to video strategy is the mistaken belief that anyone who has a camera in their hands is a producer.  I believe a camera is like an instrument and producing compelling video-based media storytelling, not to mention episodic series and feature-length programming, is an art.  Just because one goes to the art store to buy a canvass, paints and brushes does not mean they are about to paint a masterpiece.

Fear not, it’s all a part of or the evolutionary media and communications continuum.  As for association TV networks, the opportunity is already here thanks in part to high-speed internet streaming distribution, mobility, audience behavior, incredibly robust video platforms, an abundance of creative talent and a big reduction in the cost of the technologies and equipment required to produce high quality programming.

Chances are your association is more prepared than you think.  Here’s five reasons why:

1) BUILT-IN START-UP AUDIENCE:  Associations already have a base membership which provides an audience foundation to build open, which ultimately can reach well beyond the walls of the organization.

2) SPONSORS:  Associations already have sponsors who provide financial support in exchange for positioning, promotional and other opportunities to be aligned with the organization and its members.  These same sponsors become a funding basis for web TV network and programming efforts.

3)  STORIES & CONTENT:  From member stories and public figures to an abundance of educational, research and networking-oriented content, associations have the building blocks for web TV content and programming.

4)  EXISTING COMMUNICATIONS INFRASTRUCTURE:  Marketing and promotion is a significant key to success in the TV and film industry.  Associations already have the marketing, communications, publishing and PR infrastructure to ensure it’s TV network reaches members on all levels through both promotion and integrated TV content within existing communication vehicles.

5)  A VITAL NEED TO FIND NEW WAYS TO DEEPEN ENGAGEMENT & SENTIMENT: 
Never has there been a time when it was more important for associations to elevate its visibility in creative and compelling new ways.  Today, we live in a literal ocean of information, networking options and subject-matter “authorities”.  The key to the future of associations it finding ways to rise above the noise and web TV is that vehicle.

Start the dialogue today, plan a board education session, initiate creative planning… do whatever you can to take the next step.

With 14 years of association experience matched by a lifetime of creativity in music and film, Stuart Meyer is President and Founder of Social Frequency Media Communications.  He can be reached by clicking here

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January 30, 2014 at 3:07 pm Leave a comment

Ad Hoc Learning – 7 Trends Pushing the Popularity of Simplified Web Video-Based Education and Learning in Associations

by Stuart Meyer

Learn as if you were to live forever”.  Ghandi

SM_12-4-12_edited-1A few years ago, I served as a contributing author and speaker on ASAE’s Decision to Volunteer research project and publication where we popularized the term “ad hoc volunteer”.  An ad hoc volunteer is one who engages in a single-task volunteer assignment as opposed to a volunteer serving a formal long-term commitment on a committee or project team.  While we uncovered the opportunities presented by ad hoc volunteer roles, including increasing levels of loyalty and personal investment, we also learned that the formal governance structure of associations needed to become better equipped to leverage the potential of ad hoc volunteers.

Today, we’re learning the desire for ad hoc association participation is not limited to volunteerism.  In simplified terms, “ad hoc participation” from a member perspective means I don’t presently have the time for formal participation but desire opportunities for informal participation as time and interest warrants.  Further transposed to the evolving media world around us, it could be characterized as the “I want what I want when I want it and how I want it” trend.

The notion of “ad hoc learning” is certainly not a new concept as just about every conference pre/post evaluation survey and focus group I’ve conducted over the years always highlights the transforming experience and value of peer-to-peer informal learning and education-based networking… that “aha” moment when we’re standing at a conference during a break having a substantive conversation with another attendee and suddenly the “light bulb” finally goes on and our professional plight feels a little less lonely.

The opportunity for associations is determining how to satisfy this “everything-on-demand” generation of customers/members as a bridge to strengthening value, engagement, brand sentiment, loyalty and deepening levels of involvement.  The question is… will we continue to make them come to us or will we find better ways to go to them.

As we look out upon current trends, the notion of learning and how we gather the information we need, it’s certainly far from a news flash that much has changed over the past 10-20 years.  The key opportunity and strategy I see each and every day in my work is to simplify learning and access to learning as much as possible as an “everyday learning” compliment to our more formal means of web-based learning.

Let’s take a look 7 key trends driving our associations toward the demand for on-demand video-based ad hoc learning.

1) Video vs. Text Preferences

In 2010, Forbes shared a series of findings relating to web-based video.  According to their data, 59% of senior executives prefer to watch a video instead of reading text, if both are available on the same page.  80% are watching more online video today than they were a year ago. Finally, more than half of senior executives share videos with colleagues at least weekly and receive work-related videos as often.  From a consumer standpoint, in 2012 Retail Touchpoints reported that consumers who viewed video were 174% more likely to purchase than viewers who did not.  Whether using informal video-based learning as a compliment to text articles or the other way around, the opportunity to deepen the experience and sharing is clear.

2) Mobile Technology and Rise in Screen Time

The explosion of mobile smartphones and tablet devices continue to require us to determine how we optimize our content/product/information/services to best suit life on a mobile device screen and situational consumption patterns.  Google has suggested that within the next couple of years, nearly 90% of web traffic will be video-based mainly due to the rise of mobile technology.  Single topic video-based ad hoc learning lends itself to the mobile experience.

3)  TEDtalks

TED, short for Technology, Entertainment and Design, is non-profit organization driven by a global grassroots movement to advance “ideas worth sharing”.  A major component of TED is their online video TEDtalk series which are typically highly topic-focused presentations delivered during TEDx events which take place all over the world.  In a nutshell, TED has conditioned us toward ad hoc web video-based learning and over the past year my company, Social Frequency Media Communications, has worked with a number of clients in producing TED-style web video series as a form of simplified ad hoc learning… ranging from virtual speaker showcases to multi-episode topic-driven video series.

4)  Time… or the Lack Thereof

Dr. James McQuivey, Vice-President of Forrester Research, has been quoted as saying “a minute of video is worth 1.8 million words”.  Produced properly, video is a simple yet powerful form of communication that is more like a sit-back form of entertainment as opposed to a sit-forward mental activity.  Where once we were only “connected” if we were sitting in front of a PC, today we are continuously connected to our devices and, increasingly, through web-enabled smart TVs.

5)  Every other aspect of your customers/members lives

Your association’s customers/members live in a world of on-demand instant gratification options and your competition is every other form of streaming media, including Netflix and Hulu.  The difference between today’s online association video practices and the early days of low-viewership poor quality flip cam video is strategy, quality, marketing and distribution.  A simple eye-opening exercise is to compare your current lineup of YouTube videos side-by-side with your glossy association magazine and ask yourself if there is an equitable commitment/investment in production quality.  When it comes to our magazines, webinars, conferences and annual meetings we leave very little to chance in terms of production, marketing and promotion.  It’s time for associations to invest the same amount of energy in web video broadcast practices as poor quality cheapens both brand and credibility where high quality serves the strengthen brand and credibility.

6)  Rise of Niche, the Decline of Linear

Chris Anderson, author of The Long Tail, advances the notion that “The niche is now king, and the entertainment industry – from music to movies to TV – will never be the same.”  Let’s face it, if your association’s video-based learning strategy isn’t generating series of content focusing on every possible niche topic within your profession the reality is someone else will do so.  The opportunity is great with the main risk being inaction.   Further, instead of producing a single linear 45 minute learning-based video, break it up into more “bite-size” narrow topics and present a series of shorter, more focused videos given the viewer the option to view everything or to focus only on the topics most relevant to them.  Additionally, putting the viewer in control of what they watch can also increase additional views and sharing.

7)  The Opportunity of Portability

When it comes to our association publications, we’ve always dreamed of the “viral” scenario in which each issue is carefully routed around the office getting in front of as many people as possible.  Today, online video is portable not only in the sense we can take it anywhere we go via mobile technologies but the url-based format simplifies online portability in our ability to easily share video with others either through email, text or social channels.  If video-based learning content is locked down in an LMS or only available via a live webinar, a big portion of the opportunity is lost.  For this reason, its important to treat your ad hoc video-based learning strategy as a compliment to your other formal education programming.

So there you have it, a look at the evolution and trends surrounding web video-based ad hoc learning within associations as a means to strengthening value, engagement and brand sentiment.  To see an example of what it looks like, click here to see a 4-part AAO-HNS web series which was produced by Social Frequency Media Communications.

Stuart Meyer is President and Founder of Social Frequency Media Communications, a turnkey new media innovation and production company with 12 years of association management experience dedicated to helping associations develop, integrate, produce and manage a strong web TV broadcast network and presence.  He can be reached at stuart(at)socialfrequency(DOT)net

June 26, 2013 at 11:00 am Leave a comment

Social Media – From Trend to Standard Association Business Practice

Having returned from the 2010 ASAE Annual Meeting last week, all I can say is it has been a fascinating year in the slow evolution of the social web’s impact on association business practice.  I can also say  there are many more miles to travel before associations secure a strong future with their audiences.

Perhaps the most interesting development I’ve seen is the way some of the trendy social media hipsters are starting to lose a bit of interest, which can only mean that we may finally be moving toward the integration of social media strategy into the standard association business model, strategy and operations… but we aren’t quite there yet.

I admire all of the cutting-edge early adopter personalities out there as they are the ones who help push everyone else through the gravitational pull of the association atmosphere to get us all to the point where we can shift our focus to analyze how the business trends of social media are reshaping our world.

Where do we go from here and what does 2011 have in store for us?  My recommendation for you is a series of board and executive management sessions in your association geared toward educational and planning so the business impact and opportunity of social media can, once and for all, be understood and advanced.

In doing so, we move the conversation from the delegation of social media responsibility to the new part-time college graduate hire over in marketing/communications to the place where all strategic business issues are discussed and planned… the Board Room.

As the saying goes, “if you’re not part of the solution, you’re part of the problem”.  Now, let’s get out there and build a strong future for associations.

September 1, 2010 at 9:46 am Leave a comment

12 Ways Social Media is Different than Traditional Mass Media

Social Frequency_symbolThe social web has changed the media communications landscape in a way much of the world has yet to fully understand.  Simply put, the social web has created almost a reverse flow in the traditional mass media world in which user-generated content and consumer activism is reaching more audiences than brand messaging.

Those businesses and organizations who refuse to begin charting a path toward collaborative and conversational social media communications models will eventually find their high-paid mass media messages generating a lonely echo on a faint frequencies.

Fear not my friends.  Below you will find a comparison of 11 ways in which social media is different than traditional mass media which will hopefully get those right brain neurons firing in a new direction.

1)  Traditional Mass Media is passive consumer participation, Social Media is active consumer participation.

2)  Traditional Mass Media is one-way “one-to-many” communication, Social Media is two-way “one-to-one” communication.

3)  Traditional Mass Media targets isolated consumersSocial Media connects consumers who generate conversations and content.

4)  Traditional Mass Media is message-driven, Social Media is conversation-driven.

5)  Traditional Mass Media is built around perceived brand control, Social Media is built around shared control and humanizing transparency.

6)  Traditional Mass Media consists of a limited set of targeted channels, Social Media consists of a conceivably unlimited number of targeted channels.

7)  Traditional Mass Media impressions are fleeting with awareness subsiding after date of publication/broadcast, Social Media conversations and content are lasting and continually discoverable via search engines.

8)  Traditional Mass Media is brand-driven, Social Media is service and consumer-driven.

9)  Traditional Mass Media has limited reach with increasing cost as reach expands, Social Media offers unlimited reach and micro-targeting while investment remains relatively constant.

10)  Traditional Mass Media is a financial investment in paid channels and creative, Social Media is a social investment in people, conversation and user-generated content.

11) Traditional Mass Media carries varying levels of credibility and authenticity, Social Media is conveys a stronger sense of credibility and authenticity.

12)  Traditional Mass Media is like night, Social Media is like day.

While the above picture has been painted with a broad brush and is far from complete, I believe the progression of social media to date has proven these thoughts to be fundamentally true and are becoming truer by the day.  What will be your next move?

September 30, 2009 at 11:40 am Leave a comment

My Thanks to SCSAE Annual Meeting Attendees and Leadership

SCSAE 2009I want to send out a special hello and expression of gratitude to the attendees of the 2009 South Carolina Society of Association Executives (SCSAE) Annual Conference as well as the leadership and staff of SCSAE, especially Executive Director Keely Yates.  It was truly an honor to be in the presence of such a talented and devoted group of association professionals. 

I also want to commend the Isle of Palms Wild Dunes Resort  just outside of Charleston, South Carolina for providing such a wonderful and vibrant environment for SCSAE’s Annual Conference. 

During this week’s conference, I had the opportunity to co-present a general session and CEO breakout session covering the development of volunteer and participation strategies,  building upon key findings from  ASAE and the Center for Association Leadership’s  Decision to Volunteer study.

I also want to personally thank my experienced and knowledgeable co-presenter, Ron McNally, CAE, ASAE and the Center’s Chief Community & Volunteer Relations Officer.

In addition to the covering the key findings and implications of Decision to Volunteer, we also explored a framework for how to institutionalize a volunteer and participation strategy, focusing on volunteer activity audits, volunteer profiling/data management,  recruitment techniques, volunteer placement, recognition and establishing a leadership pipeline. 

We also discussed how “Social Media is Like Volunteerism on Steroids” emphasizing the importance of participant engagement, conversations, relationship-building and understanding that it’s okay to “lose control” with the proper goals and “rules of engagement”.   To SCSAE Immediate Past President David Herndon’s delight, we also considered how the science of chemistry provides an analogy for how social media will strengthen our association’s sphere.   

To the attendees reading this post, I invite you to comment below or follow-up with me directly if you have any more questions or observations to share.  Beyond that, I truly hope our paths will cross again as we continue to build a strong future for associations.

June 16, 2009 at 7:41 pm Leave a comment


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